Nicolás Torres Gussoni

AI Assistant — Bridging users to over a million pages of documentation

Built the first iteration of an AI assistant bridging users to over a million pages of documentation, providing role- and project-specific answers.

Developed Agents, MCP servers, and Retrieval-Augmented Generation (RAG) pipelines to make documentation intuitively searchable and actionable.

Collaborated with technical writers and DevOps teams to transition the system from prototype to production, achieving adoption and usability at scale. Generated 10k+ user interactions in the first six months, demonstrating strong engagement and effectiveness.

Tech stack: Azure Search AI, LangChain/LangGraph, Langfuse, AI SDK, DeepEval.

Backbase.io — Developer Platform — Serving internal developers and clients

Built a developer platform serving internal developers (1k+) and clients (~5k), consolidating technical documentation, APIs, and tools, to streamline onboarding and improve discoverability across 100k+ pages of content.

Reduced documentation release times from 2 days to instant builds, enabling frequent updates across the entire documentation and supporting 30+ technical writers and developers.

Improved documentation findability, allowing users to get tailor-made answers instantly instead of browsing hundreds of nested pages, while enabling writers and developers to work efficiently using preview deployments, queues, custom multithreading tools, and caching.

Led the initial creation, setup, and architecture planning, collaborating closely with multiple teams across technical writing, development, and DevOps.

Tech stack: Next.js, Angular, Node.js, Kubernetes, PostgreSQL, Prisma, Nginx, Docker.

Documentation Builder — In-house documentation building tool (SFE, Tech Lead)

Built an in-house documentation tool allowing 30+ technical writers to collaborate in real-time, preview, and build content consistently.

Supported 60k+ builds over three years, ensuring efficiency and quality across the platform.

Tech stack: Node.js, Asciidoc, Multithreading, DevOps tools.

Developer Hub — Powering the work of thousands of developers (SFE, Tech Lead)

Launched the next-gen knowledge center, powering 6k+ developers (1k internal, ~5k clients).

Improved documentation discoverability and search using Elasticsearch and a custom indexing system.

Led a company-wide shift in how developers accessed and used technical information.

Tech stack: Next.js, Typescript, NX, Prisma, Express.js, Kubernetes, Nginx.

Software catalog — Manage all your software, all in one place (Senior Full Stack Engineer)

Built a centralized software catalog tracking deliverables, libraries, and team ownership, serving as the main source of truth for the company's ecosystem.

Increased discoverability and accountability, eliminating software "hidden" in dark corners of the tech stack and enabling teams to see all services they own and related resources.

Led the initial prototype, architecture setup, deployment, and ongoing enhancements, contributing to open-source improvements on Backstage.io.

Tech stack: React, Node.js, Docker, AWS, Kubernetes, GitHub Actions, Jenkins.

Community and Documentation — Legacy platform (Full Stack Engineer)

Conducted impact analysis and migration planning for older documentation systems.

Led company-wide initiatives that seeded the Developer Hub and API Portal, laying the foundation for modern developer workflows.

Tech stack: Discourse, Ember.js, Ruby on Rails.

FertilityPro — Improving IVF Experiences (SFE)

Assisted fertility is a key driver for the life of most intended parents, but the regulations turn the process into a cumbersome experience, generating anxiety for parents and a tough environment for nurses and doctors to navigate in.

It's a platform that's designed to minimize patient stress and empower fertility doctors by providing them with the right information at the right time.

It consists of a set of HIPAA compliant multi-tenant applications built with Ruby on Rails and Ember.js and which design leverages behavioral design techniques.

Trama — Connecting entrepreneurs and researchers with investors and talent (SFE)

It is a digital platform that connects talents, entrepreneurs, researchers, businessmen, and investors to share their projects and experiences, promoting joint work to promote research and innovation in the country.

PWA built with Next.js (React) and GraphQL with Apollo, Ruby on Rails as a backend.

Adidas — Energy to Suárez

A publicity campaign for the World Cup 2018, consisted of an interactive experience where participants could send their energy to the shoes that were later going to be used by Luis Suarez in the world cup.

Developed the electronics and software needed for the solution; it consisted of lights, sensors, moving parts, and screens synced up to a visual experience.

SRVMonitor — ERP Software

Building ERP software for Conaprole, one of the biggest companies in the country. The software enables the company to manage its thousands of resources and dependencies, it's used for daily planning and control of assets.

Built with PHP, Javascript and .NET

FADU — Institutional portal

Maintained the online infrastructure for the university's portals and took part in several internal projects.

FORMA

Developed FORMA; a platform that allows users to register to courses and evaluate the teachers' performance. It enables the administrators to manage the submissions, schedule new course registrations, and handle the course payments.

Software developed for Facultad de Arquitectura, Diseño y Urbanismo de la Universidad de la República at first but now being used in several other Universities.

Built with PHP and Javascript

Facultad de Veterinaria UdelaR — Information Technology Network Manager

Managed the information technology network infrastructure for the university's veterinary faculty.